This website will assist you to understand the purpose of the Community Schemes Ombud Service (the “CSOS”), learn what types orders a CSOS adjudicator can give, and guide you through the process of preparing a dispute resolution application.
Visit our CSOS information page to learn more about the CSOS, its purpose, function, and the services it offers.
We’ve also put together a glossary that will help you understand the terms used by the CSOS.
Application Guide for Dispute Resolution
In terms of Section 39 of the Community Schemes Ombud Service Act, 9 of 2011, the CSOS can grant orders under 7 specific headings.
Follow our guide to find out if your issues are suitable for a CSOS application, and what types of orders you could apply for.
Dispute Resolution Application Forms
Got the information you need, and want to make an application to the CSOS? Visit our application forms page to get the necessary forms.
The forms can either be downloaded or sent to your inbox, and you can insert your application information online.
Not needing all the information – do you want to start compiling your CSOS Application for Dispute Resolution Form?
We have put together examples of suggested wording for certain dispute resolution applications. Use the button below to see these.