This service is designed to assist you in understanding the Community Schemes Ombud Service (the “CSOS”), learn what types of assistance / orders it can give you, and guide you through the process of preparing a dispute resolution application.
CSOS Information
and glossary
Visit our CSOS information page to learn more about the CSOS, its purpose, function, and the services it offers.
We’ve also put together a helpful glossary – which will aid you in understanding special terms used by the CSOS.
Application Guide for Dispute Resolution
In terms of Section 39 of the Community Schemes Ombud Service Act, 9 of 2011, the CSOS can grant orders under 7 specific headings.
Follow our guide to find out if your community scheme issue is suitable for a CSOS application, and what types of orders you could apply for.
Dispute Resolution Application Forms
Got the information you need, and want to make an application to the CSOS? Visit our application forms page to get access to the necessary forms.
Here the forms can either be downloaded or sent to your inbox, and there is even a handy facility for you to capture your application information.
Not needing all the information – do you want to get right into compiling your CSOS Application for Dispute Resolution Form?
We have put together examples of suggested wording for certain dispute resolution applications. Use the button below to see these.