Where to find information in the CSOS Application Guide

We’ve included a lot of helpful information in this application guide. This page is here to help you navigate this resource.

There are three sections to this website (click on the heading to navigate there):

CSOS Information

General information on CSOS, definitions, contact details, dispute resolution process, and much more.

CSOS Guide

Information on the various orders the CSOS can grant, as well as a matter qualification test.

CSOS Applications

Access to the forms needed to make an application to CSOS.

Alternatively, have a look below for another way to navigate this resource for specific information.

What are you looking for?

We’ve put together a comprehensive general CSOS information page – covering, amongst other, the purpose of the Act, functions of the CSOS,  and explanations of the dispute resolution process.

This information is available on our CSOS Information page. You can click here to go this page, or navigate to the specific definitions you’re looking for by using the buttons to the right.

Paddocks offers both formal legal and informal advice to those involved in sectional title schemes, home owners’ associations and other forms of community schemes. Consulting could be for you if:

  • You need guidance in completing your CSOS application
  • You would like advice on your matter before applying to CSOS
  • Your matter is not applicable for CSOS

In terms of Section 39 of the Community Schemes Ombud Service Act, 2011, the CSOS can grant orders under 7 specific headings. We’ve put together a comprehensive explanation, including examples, of each order.

There are certain requirements that dictate what matters can be brought to the CSOS. Take our qualification test to see your matter is eligible.

We’ve got you covered here with a downloadable application template you can fill out later offline, as well as information about how and where to submit it.

If you would like to see the whole of the Community Schemes Ombud Service Act, 9 of 2011, including the full text of chapter 3 that covers applications, you can access this from Paddocks’ resource library.