Your issue does not qualify
The CSOS can only deal with community scheme administration disputes where all the parties to the dispute have a material interest in the scheme.
Examples of persons who have material interests in community schemes include, for example, executive committee members, owners, occupiers, bondholders and managing agents.
The answer option you chose indicates that not all of the parties in your issue have a material interest in a community scheme, and so CSOS would not be able to assist you in your dispute.